Privacy Policy
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Privacy Policy

At Sri Aerolite Lighting, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, store, and protect your data. By using our website, you agree to the terms outlined below.

Information We Collect

We collect different types of information to provide you with the best possible experience on our website.

 

A. Information You Provide Directly:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit/debit card details or other payment methods for order processing (processed securely by third-party payment gateways).
  • Account Information: Login credentials if you create an account.

B. Information We Collect Automatically:

  • Device and Usage Data: IP address, browser type, operating system, and the pages you visit on our website.
  • Cookies and Tracking Technologies: Information about how you navigate our website, collected via cookies, pixel tags, and similar tools.

C. Information from Third Parties:
We may receive additional information from trusted partners to enhance our services, such as delivery addresses or fraud prevention data.

How We Use Your Information

We use your information to:

  1. Fulfill Orders: Process payments, arrange shipping, and provide customer support.
  2. Enhance User Experience: Analyze user behavior to improve website functionality and design.
  3. Send Updates: Notify you about order status, new products, promotions, or policy changes.
  4. Fraud Prevention: Protect against unauthorized transactions and detect security threats.
  5. Legal Compliance: Comply with applicable laws and regulations.

Sharing Your Information

We respect your privacy and only share your information under these circumstances:

  • With Service Providers: Trusted third-party providers (e.g., payment processors, shipping companies) who help us operate the website and fulfill your orders.
  • For Legal Obligations: When required by law or to protect our legal rights.
  • With Your Consent: If you explicitly agree to share your information for a specific purpose.

We never sell, rent, or trade your personal data to third parties for marketing purposes.

Cookies and Tracking Technologies

A. What Are Cookies?
Cookies are small text files stored on your device that help us recognize you and enhance your browsing experience.

B. How We Use Cookies:

  • To remember your preferences (e.g., language, currency).
  • To track website analytics (e.g., Google Analytics) and measure performance.
  • To display personalized advertisements based on your browsing history.

C. Managing Cookies:
You can disable cookies in your browser settings, but this may impact the functionality of certain features on our website.

Data Security

We take data security seriously and use advanced measures to protect your personal information, including:

  • Encryption: All sensitive data (e.g., payment information) is encrypted during transmission.
  • Secure Servers: Your data is stored on secure servers with restricted access.
  • Regular Audits: We routinely review our security practices to ensure compliance with industry standards.

However, no system is completely secure, and we encourage you to safeguard your login credentials and use strong passwords.

Your Rights

You have the following rights concerning your data:

  1. Access and Portability: Request a copy of your personal data.
  2. Correction: Update or correct inaccuracies in your data.
  3. Deletion: Request the deletion of your data (subject to legal or contractual obligations).
  4. Marketing Preferences: Opt-out of promotional emails or targeted advertising.

To exercise any of these rights, please contact us at aerolitelighting@gmail.com.

Retention of Data

  • We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once no longer required, your data will be securely deleted or anonymized.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

Contact Us

For any questions or to initiate a return, contact our customer service team:
📧 Email: aerolitelighting@gmail.com
📞 Phone: +91 9844029966

📍 Address: SRI AEROLITE LIGHTING,

No-11, 2nd Floor, Muddinapalya Main Road, Sir M Vishweshwaraiah Layout, 7th Block, Near Muddinapalya Circle, Bangalore 560091.

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